Business Communications

Has your company recently begun using Slack? Don't have the faintest idea how it works? Our beginner's guide to how Slack works will have you slacking like a pro in no time.

By Rhiannon Ball

You know the grunge hits. You know the Nicktoons. But how well do you know the glitzy, creative and downright weird TV commercials that helped define the 1990s? Grab a bag of fruit gushers and let's find out.

By Mark Mancini

When choosing a font for business email communication, character clarity is the main objective. So which font rules?

By Carrie Whitney, Ph.D.

Remember when you could escape the proverbial rat race by packing up and going home for the day? Thanks to modern technology, you never have to leave the office again. Why? It's probably in your pocket.

By Dave Roos

Do all those messages rolling in to your smartphone at all times of day make you more or less productive at work? There are arguments for both sides.

By Gerlinda Grimes

Remote offices shouldn't feel remote. Fortunately, a wide range of technologies can help integrate branch offices with their headquarters. What does it take to get the job done?

By Jennifer Sellers

Fourth generation, or 4G, networks promise increased bandwidth and throughput capabilities -- meaning faster, more reliable service for your smartphone. But how could 4G change your business?

By Jessika Toothman

New communications systems like 3G and 4G networks and devices like smartphones can change the way we deal with data. But can they also save your business some big money?

By Jessika Toothman

With the rise of globalization teleconferencing has become commonplace. Yet not everyone knows the best way to run a meeting over the telephone.

By Diane Dannenfeldt

It stinks in here, you think. No surprise, given that your boss just asked everyone to remove one shoe and throw it in a pile. Does getting to know your co-workers have to mean unleashing foot odor?

By Jane McGrath & Stephanie Crawford

Most of us cringe at these ridiculous games. But, as much as we hate to admit it, they often help us warm up to our peers. Which activities best melt the ice between work colleagues?

By Jane McGrath

Being a virtual office assistant can be rewarding in pay as well as free time. Learn more about the duties and responsibilities of virtual office assistants in this article.

By Diane Dannenfeldt

The presenter rambling on in front of you is on his 50th slide and shows no signs of slowing. Maybe you should slide him this article on PowerPoint tips before he plows through another 50.

By Dave Roos & Jessika Toothman

Advanced tools online make business communications and collaboration easy. Learn more about business communications and collaboration in this article.

By Dave Roos

Answering services are used in a wide variety of industries and people, from doctors to sales reps. See how automatic and live answering services work.

By Diane Dannenfeldt

Conference calls can be a real time saver or a real headache. Learn how to do it right in this article.

By Diane Dannenfeldt

Planning video web events can be frustrating if you don't have the right information. Learn how to plan successful video web events in this article.

By C. M. Schmidlkofer

APIs are an important part of communication software. Learn more about APIs in this article.

By Dave Roos

Hosting a web conference is an efficient way to bring people together. Learn what you'll need in order to host a web conference in this article.

By Diane Dannenfeldt

Joining or hosting a conference call using your mobile device can be a simple process. Learn all about mobile conference calling in this article.

By Diane Dannenfeldt

Recording conference calls can be a simple process. Learn more about recording conference calls in this article.

By Dave Roos

Generating sales leads is the first step in becoming a successful salesperson. Learn all about lead generating sales leads in this article.

By Dave Roos

Network security for web conferencing helps protect you and your business. Learn how important network security is in this article.

By David Baez

Creating effective online presentations can be fun and simple. Learn how to create effective online presentations in this article.

By Tim Crosby

Setting up secure phone conferences is vital to protecting your data and information. Learn how to set up secure phone conferences in this article.

By Dave Roos