Business Communications

Communication is a crucial part of business: you can't work effectively without exchanging information with colleagues and potential partners. From conference calling to the best way to build a sales team, get the business savvy you need with these articles.

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Has your company recently begun using Slack? Don't have the faintest idea how it works? Our beginner's guide to how Slack works will have you slacking like a pro in no time.

By Rhiannon Ball

You know the grunge hits. You know the Nicktoons. But how well do you know the glitzy, creative and downright weird TV commercials that helped define the 1990s? Grab a bag of fruit gushers and let's find out.

By Mark Mancini

When choosing a font for business email communication, character clarity is the main objective. So which font rules?

By Carrie Whitney, Ph.D.

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Remember when you could escape the proverbial rat race by packing up and going home for the day? Thanks to modern technology, you never have to leave the office again. Why? It's probably in your pocket.

By Dave Roos

Remote offices shouldn't feel remote. Fortunately, a wide range of technologies can help integrate branch offices with their headquarters. What does it take to get the job done?

By Jennifer Sellers

New communications systems like 3G and 4G networks and devices like smartphones can change the way we deal with data. But can they also save your business some big money?

By Jessika Toothman

It stinks in here, you think. No surprise, given that your boss just asked everyone to remove one shoe and throw it in a pile. Does getting to know your co-workers have to mean unleashing foot odor?

By Jane McGrath & Stephanie Crawford

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Most of us cringe at these ridiculous games. But, as much as we hate to admit it, they often help us warm up to our peers. Which activities best melt the ice between work colleagues?

By Jane McGrath

Being a virtual office assistant can be rewarding in pay as well as free time. Learn more about the duties and responsibilities of virtual office assistants in this article.

By Diane Dannenfeldt

The presenter rambling on in front of you is on his 50th slide and shows no signs of slowing. Maybe you should slide him this article on PowerPoint tips before he plows through another 50.

By Dave Roos & Jessika Toothman

Advanced tools online make business communications and collaboration easy. Learn more about business communications and collaboration in this article.

By Dave Roos

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Answering services are used in a wide variety of industries and people, from doctors to sales reps. See how automatic and live answering services work.

By Diane Dannenfeldt

Conference calls can be a real time saver or a real headache. Learn how to do it right in this article.

By Diane Dannenfeldt

APIs are an important part of communication software. Learn more about APIs in this article.

By Dave Roos

Hosting a web conference is an efficient way to bring people together. Learn what you'll need in order to host a web conference in this article.

By Diane Dannenfeldt

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Joining or hosting a conference call using your mobile device can be a simple process. Learn all about mobile conference calling in this article.

By Diane Dannenfeldt

Recording conference calls can be a simple process. Learn more about recording conference calls in this article.

By Dave Roos

Generating sales leads is the first step in becoming a successful salesperson. Learn all about lead generating sales leads in this article.

By Dave Roos

Setting up secure phone conferences is vital to protecting your data and information. Learn how to set up secure phone conferences in this article.

By Dave Roos

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Video conferencing security is vital to your video conferencing experience. Learn how to safeguard your data and information in this article.

By Dave Roos

Online surveys are a cheap, fast way to do targeted market research. Find out how to improve your business with this simple, effective technology.

By Dave Roos

It takes one poorly handled public relations crisis to ruin an organization's reputation. Find out how to plan and execute crisis communication plans.

By Dave Roos

A well-planned, well-run press conference can be the key to winning positive media attention. Learn how to organize a press conference.

By Dave Roos

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Public relations professionals are charged with making people, governments and organizations look good. Learn the tools of the trade.

By Dave Roos

Press releases are the most widely used tool of the public relations professionals. Find out how to write and distribute effective press releases.

By Dave Roos