Business Communications

Communication is a crucial part of business: you can't work effectively without exchanging information with colleagues and potential partners. From conference calling to the best way to build a sales team, get the business savvy you need with these articles.


It takes one poorly handled public relations crisis to ruin an organization's reputation. Find out how to plan and execute crisis communication plans.

A well-planned, well-run press conference can be the key to winning positive media attention. Learn how to organize a press conference.

Technology expands and enriches our personal and professional relationships. Learn how networking works, from business events to online sites.

Public relations professionals are charged with making people, governments and organizations look good. Learn the tools of the trade.

Press releases are the most widely used tool of the public relations professionals. Find out how to write and distribute effective press releases.

Automated reservation confirmations have become an important link. Find out how these simple electronic notifications can save you time.

Conferencing technology brings the people you need into the same virtual room. Find out how telephone, Web and video conferencing can work for you.

Whether deciding on a new product or changing an existing one, many marketers rely on focus groups. Learn how focus groups work.

You never know when a disaster can strike your home or business. Learn how disaster recovery plans can help you be prepared for a disaster.

Web seminars lower the cost and time needed to conduct sales presentation, employee training and town hall meetings. Learn how web seminars work.

Teleconferencing lets large companies work more effectively. Learn different ways of teleconferencing, the equipment you need and read teleconferencing reviews.

Some of my employees are starting to work from home. What are some effective communication tools for keeping them in touch with the office?

Conference calls connect large groups of people all throughout the world. They can help expedite business travel and offer a forum for group discussion. Learn all about how conference calls work in this article.

Interactive presentations are the norm in today's business world. Web conferencing allows you to be on a conference call while simultaneously giving a presentation. Learn all about how web conferences work in this article.

Voice over IP audio conferences allow you to enjoy the benefits of VoIP and allow the connectivity of conference calls. Learn all about Voice over IP audio conferences in this article.

If you've got a great product, you're only halfway there. Without a great sales team, your product or service isn't going to make you any money. Find out all about hiring and training a sales force.

Sales techniques can help you sell more effectively. Explore sales techniques like relationship selling and learn about customer relationship management.