How Reservation Confirmations Work

More consumers are
More consumers are
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Americans are increasingly researching and booking travel reservations online with airlines, hotels and car rental companies, making the travel-agent industry increasingly obsolete.

According to the Pew Internet & American Life Project's December 2006 survey, 63 percent of the more than 140 million Americans who are online have used the Internet to book travel reservations. In its 2002 survey, the project found that the travel sector was the fastest-growing online destination, up 87 percent from 2000.

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