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How Better Business Bureaus Work

By: Dave Roos

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  • ­Calgary Better Business Bureau. "Reliability Reports"­
  • ­Central and Western Massachusetts Better Business Bureau. "BBB to Change its Business Ratings to Letter-Grade S­cale." October 14, 2008
  • Council of Better Business Bureaus.
  • ­Garrett, Dennis E. Nonprofit and Voluntary Sector Quarterly. "The Debate Regarding the Better Business Bureau's Commitment to Neutrality: An Analysis of Local Better Business Bureau Boards of Directors." 2007
  • Longino, Carlo. Techdirt. "Cingular Gets Kicked Out of the BBB." September 12, 2005
  • Los Angeles Better Business Bureau. "Rating Explanation"
  • Marable, Leslie M. Money Magazine. "Better Business Bureaus are a Bust." October 1, 1995­
  • McLoone, Sharon. Small Business on "How Do I… Get  a Better Business Bureau Seal of Approval?" July 24, 2007.
  • Mulkins, Phil. Tulsa World. "Tulsa BBB dumps pass/fail system." October 29, 2008
  • Parmar, Neil. Smart Money. "Is the BBB Too Cozy with the Firms it Monitors?" September 24, 2008
  • Ripoff Report. "Better Business Burea BBB & CBBB." February 22, 2000.
  • Ripoff Report. "Report: BBB of Metropolitan Dallas." June 17, 2008­
  • ­U.S. Better Business Bureau. "BBB Fast Facts"
  • U.S. Better Business Bureau. "Minimum Accreditation Standards"
  • U.S. Better Business Bureau. "Roster of Corporate Partners"
  • ­Wansley, B. Charles. Boston Better Business Bureau. "History and Traditions"
  • Western Pennsylvania Better Business Bureau. "US and Canada BBBs Sorted by Complaint 2007"