How Better Business Bureaus Work


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  • ­Calgary Better Business Bureau. "Reliability Reports"­http://calgary.bbb.org/WWWRoot/SitePage.aspx?site=154&id=54b303e2-7689-48cf-bbd5-0192e18f9de9
  • ­Central and Western Massachusetts Better Business Bureau. "BBB to Change its Business Ratings to Letter-Grade S­cale." October 14, 2008http://central-westernma.bbb.org/WWWRoot/SitePage.aspx?site=167&id=b8f764f5-6cab-4abc-84d3-750954ae28c9&art=7409
  • Council of Better Business Bureaus. http://welcome.bbb.org/
  • ­Garrett, Dennis E. Nonprofit and Voluntary Sector Quarterly. "The Debate Regarding the Better Business Bureau's Commitment to Neutrality: An Analysis of Local Better Business Bureau Boards of Directors." 2007http://nvs.sagepub.com/cgi/content/abstract/36/1/22
  • Longino, Carlo. Techdirt. "Cingular Gets Kicked Out of the BBB." September 12, 2005http://www.techdirt.com/articles/20050913/article_lite.php?sid=20050912/1121233
  • Los Angeles Better Business Bureau. "Rating Explanation"http://www.la.bbb.org/RatingExplanation.aspx?CompanyID=100038852
  • Marable, Leslie M. Money Magazine. "Better Business Bureaus are a Bust." October 1, 1995http://money.cnn.com/magazines/moneymag/moneymag_archive/1995/10/01/206587/index.htm­
  • McLoone, Sharon. Small Business on washingtonpost.com. "How Do I… Get  a Better Business Bureau Seal of Approval?" July 24, 2007.http://blog.washingtonpost.com/small-business/2007/07/how_do_iget_a_better_business.html
  • Mulkins, Phil. Tulsa World. "Tulsa BBB dumps pass/fail system." October 29, 2008http://www.tulsaworld.com/news/article.aspx?articleID=20081029_15_E4_Bteuie395895
  • Parmar, Neil. Smart Money. "Is the BBB Too Cozy with the Firms it Monitors?" September 24, 2008 http://business.time.com/2013/03/19/why-the-better-business-bureau-should-give-itself-a-bad-grade/
  • Ripoff Report. "Better Business Burea BBB & CBBB." February 22, 2000.http://www.ripoffreport.com/reports/0/001/ripoff0001343.htm
  • Ripoff Report. "Report: BBB of Metropolitan Dallas." June 17, 2008­http://www.ripoffreport.com/reports/0/341/RipOff0341063.htm
  • ­U.S. Better Business Bureau. "BBB Fast Facts"http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=13e5456d-6caf-408c-9188-8a6df5b282b8
  • U.S. Better Business Bureau. "Minimum Accreditation Standards"http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=1e01ed6a-0620-4adb-ac5b-04abd7fe1ecf
  • U.S. Better Business Bureau. "Roster of Corporate Partners"http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=0fefb054-9b94-45fb-aad0-b13799dba29d&side=253d4e86-3515-4123-87f2-b702f2c9bb1e
  • ­Wansley, B. Charles. Boston Better Business Bureau. "History and Traditions"http://boston.bbb.org/WWWRoot/SitePage.aspx?site=27&id=05f925bd-5c43-4327-8484-a3f011b74492
  • Western Pennsylvania Better Business Bureau. "US and Canada BBBs Sorted by Complaint 2007"http://westernpennsylvania.bbb.org/WWWRoot/storage/0/Shared%20Documents/ComplaintStats/stat2007/US_Canada_by_Complaint_2007.pdf

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