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How Six Sigma Works

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  • Arabe, Katrina C. "Six Things You Should Know About Six Sigma." ThomasNet, June 23, 2004. 2004/06/6_things_you_sh.html?t=archive
  • Brussee, Warren. "All About Six Sigma." McGraw-Hill, 2006.
  • Dushame, Dirk. "Six Sigma Survey: Breaking Through the Hype." Quality Digest.
  • Gygi, Craig, DeCarlo, Neil and Williams, Bruce. "Six Sigma for Dummies." John Wiley & Sons, 2005.
  • Motorola University.
  • The Quality Portal - Six Sigma Overview.
  • "What is Six Sigma? The Roadmap to Customer Impact." GE.

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