Moving forward, we're going to see more and more companies offering a unified communication system. With the popularity of IP telephony on the rise, businesses can now access all of the old and new means of communication through one supplier and one simplified software package or Web interface.
There are going to be several big companies vying for these all-in-one corporate accounts. Cisco Systems recently bought WebEx, the market leader in Web conferencing services. And Google recently announced a partnership with Avaya, a leading IP telephony and communications company.
Unified communication systems will be attractive to businesses because it will simplify billing and systems administration and hopefully lower the overall costs of conferencing by combining disparate services through one vendor.
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