Nowadays, it probably seems like a lot of your business is conducted online or over the phone. But when you're discussing complicated matters like insurance, it can be very helpful to actually meet with an agent and go over things in person. Sometimes, just seeing things written out makes them easier to comprehend. People who meet with their agent in-person often receive better customer service, too, so ask potential agents if they have a physical office where you can meet. When you're there, tell him or her you'd like to receive an annual personal insurance review. A really quality agent will automatically offer this service, but any good agent should be willing to do it upon request. Annual reviews help ensure you're not paying for coverage you no longer need, and that you're always carrying the coverage you do need.