An increasing number of companies are hiring American workers for call center jobs. And as of 2011, the 60,000 call centers located in North America had hired 20 percent of their employees to work from home. By 2013, the percentage of North American call center agents working from home is expected to reach 30 percent [source: TMC]. For some companies, such as Denver-based Alpine Access, work-at-home employees make up the bulk of the company's hires [source: Beeler].
With today's networking technology, it's much easier to route help desk calls to any phone, anywhere. You may not become independently wealthy while answering calls from home, but you could earn about $2,000 a month working 30 to 35 hours a week. Those willing to work more hours could earn $75,000 or more a year [source: Weston].