How do you pick the shortest checkout line?


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  • Carmon, Ziv and Kahneman, Daniel. "The Experienced Utility of Queuing: Real-Time Affect and Retrospective Evaluations of Simulated Queues." 1995. (25 October 2014). http://faculty.insead.edu/carmon/pdffiles/The%20Experienced%20Utility%20of%20Queuing.pdf
  • Mann, Adam. "What's Up With That: Why You Always Seem to Choose the Slowest Line." Wired. 15 July 2014. (25 October 2014). http://www.wired.com/2014/07/whats-up-with-the-other-line-is-always-faster/
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