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Administrative Assistance

Airlines, clothing stores and other companies need representatives to answer customer calls.

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Can you type and answer phones? Then you're already qualified for one of the many administrative work-at-home positions available. You could specialize in a certain type of assistance or branch out to provide a one-stop-shop. Here are a few of your options:

  • Transcription -- You listen to and transcribe recordings of meetings, telephone calls or personal dictation. To work as a medical transcriptionist, you need some knowledge of medical terms. Legal transcriptionists similarly must be familiar with legal terminology. Depending on the company that hires you, you may need to buy a transcription foot pedal or other equipment.
  • Customer service -- Airlines, clothing stores and other companies need representatives to answer customer calls. When they don't want to staff their own customer service centers, they hire at-home workers.
  • Answering service -- Doctor's offices and other businesses need answering service representatives to pick up calls and take messages when their offices are closed.
  • Virtual administrative assistant -- Just like an administrative assistant who works in an office, a virtual assistant handles everything from typing and data entry to answering phones and making travel arrangements.
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