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10 Ways Insurance Agents Spot Fraudulent Claims


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Check on Claimants Through Social Media
Looking at a claimant's Facebook photos can sometimes reveal fraud.
Looking at a claimant's Facebook photos can sometimes reveal fraud.
©iStockphoto.com/Yuri_Arcurs

Much like the private investigator who spies the supposedly bed-ridden claimant salsa dancing the night away, insurers are now using social media to check up on suspicious claims. Perhaps the claimant who said his car suffered hail damage will be bragging about his deception on Facebook or Twitter, or will upload a video on YouTube showing how to create fake hail dents in your car's hood. Who would be that stupid? Luckily for insurance companies, plenty of people. Social media's biggest application in claims fraud, though, is in disability cases. A quick look at a claimant's Facebook photos and postings often makes it clear whether the person is truly disabled [source: McRee].


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